Due to HIPAA and PIPA, we send all emails containing any sensitive or confidential information via a secure email.  The subject line will contain the word “ENCRYPT.”

When you receive the email, double-click or download and open the attachment (.html file).

It will open in your web browser and display a message similar to the below:


You can open the email 1 of 2 ways:

  1. Sign In: use a work/school Microsoft account to view the message.
  2. Use a one-time passcode: you will receive an email from Microsoft Office with the code.  Enter the code to view the original secure message.